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Frequently Asked Questions & Answers |
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Product Questions |
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Shipping & Handling |
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General Questions |
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| Product Questions |
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1. Is the padding used in Bella Sports clothing anti-bacterial?
2. What is Super Roubaix material?
3. The term “Panels” was does it mean?
4. Do the number of panels in Bib Knicks and Bib Shorts make a difference?
5. Is the Waterproof Jacket water resistant and windproof?
6. What is sublimation printing?
7. Can I remove the padding from my baggy shorts and wash it?
8. Are your sizes a tight fit? |
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1. Is the padding used in Bella Sports clothing anti-bacterial?
Yes. The padding is anti-bacterial and made in Italy. |
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2. What is Super Roubaix material?
Super Roubaix is a quality thermal warming material ideal for cooler climates or early morning rides. The lightweight material provides maximum freedom of movement. |
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3. The term “Panels” what does it mean?
Panels are the number of sections used to make up the garment. The number of panels can vary from 2, 4, 6, 8 and 10. |
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4. Do the number of panels in Bib Knicks and Bib Shorts make a difference?
Generally, more panels equals a better fit. Bella Sports produces Bib Shorts and Bib Knicks with 6, 8, and 10 panels, all made of lycra. Remember the most important factor when selecting a garment is the padding and stitching. |
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5. Is the Waterproof Jacket water resistant and windproof?
Yes. The jacket is fully water proof and windproof. |
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6. What is sublimation printing?
Sublimation printing is a revolutionary technique for printing on cycling wear. The out dated method of screen printing tends to block the breathing capability of the material and does fade with washing. Sublimation printing still allows the fabric to breathe and will not fade. |
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7. Can I remove the padding from my baggy shorts and wash it?
Yes. Please check the clothing tags for washing and ironing details. |
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8. Are your sizes a tight fit?
They can be. If you have a chest size of 40 inches a jersey size 38-40 is likely to be a slim or tight fit. |
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| Shipping & Handling |
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1. How long will it be before I receive my order?
2. Where does Bella Sports deliver to?
3. Is my package tracked to ensure it arrives on time? |
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| 1. How long will it be before I receive my order? |
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International Orders |
Regular Post: 7 – 20 Business Days |
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Express Post: 3 – 7 Business Days |
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Australian Orders |
Regular Post: 3 – 7 Business Days |
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Express Post: 1 – 3 Business Days |
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2. Where does Bella Sports deliver to?
Every country in the world! |
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3. Is my package tracked to ensure it arrives on time?
If you select the “Express Post” option we can track your package. If you select the “Regular Post” option unfortunately we can not track your package. The “Regular Post” option may cause delays. |
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| General Questions |
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1. How do I place an order on the Bella Sports website?
2. What payment methods do you accept?
3. If the sizing is wrong can I exchange the item? |
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How do I place an order on the Bella Sports website?
On our Order Now page there are different Bella Sports products to choose from depending on your needs. Simply choose the product that you want, select quantity then click the ‘Add to Cart’ button. Once you have done this, you will see the items of your shopping cart displayed in the top-right hand side of the page.
Should you wish to purchase more products, simply select quantity then click ‘Add to Cart’ button next to the product you wish to purchase. Once you are ready to checkout, click the ‘Checkout’ button that is located under your list of shopping cart items. This will take you to the order form where you will be prompted to select shipping and other details |
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2. What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal and Money Order |
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3. If the sizing is wrong can I exchange the item?
Yes. We have a 14 day return policy, provided the item is returned with original packaging and retail tags still attached. Postal costs are not refundable and items must be returned with a written request and a pre-paid postal bag for return mail. |
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